MEET THE STAFF
Originally from Costa Rica, Agnes joined CMR (now Community Reach of Montgomery County) in 1991 as a volunteer accountant and soon became a full-time employee charged with updating CMR’s accounting system. She proposed and founded CMR’s Language Outreach Program (originally Latino Outreach), directing that program until 1998 when she was promoted to Managing Director. In that position, she was responsible for oversight of all direct service programs and administration, as well as the day-to-day operations of the organization. In 2008, Agnes was named Executive Director of CMR. Since 2013, Agnes has also served as the Executive Director of Reach's subsidiary, Mansfield Kaseman Health Clinic.
Agnes is fluent in both Spanish and English, knowledgeable in Latino/Hispanic culture issues and serves on several boards and commissions. She has been a member of the Latin American Advisory Committee for Montgomery County Executive, Montgomery Cares Advisory Board, Health Centers Leadership Council for Montgomery County Clinics, and the Human Services Advisory Commission for the City of Rockville. She is a graduate of the 1998 class of Leadership Montgomery.
Agnes holds a BS Degree in Business Administration with a major in Management and Accounting from the University of Lima, Peru. She received her Masters Degree in Human Resources from the University of Maryland University College. She was honored by the Maryland Hispanic Business Conference (MDHBC) as the 2014 Latina Powerhouse Award winner. Agnes is close to her extended family, who also live in Rockville and strongly support Reach and the Clinic.
Phone: 301-917-6806 Email: ASaenz@CMRocks.org
Andrea was promoted to the position of Managing Director after serving as Director of Development and Volunteer Services since 2013. She has a long work history of communications, marketing and management in for-profit, non-profit and government organizations, including years in the restaurant industry and advertising specialties. Her previous work with volunteers has included serving as a board member of Corporate Volunteer Center of Montgomery County and senior fellow at the Montgomery County Volunteer Center as well as spending 10 years as a weekly volunteer helping developmentally different teens and adults build their communication skills.
As Managing Director, Andrea is tasked with overseeing the Rockville Emergency Assistance, Housing, Language Outreach, and Senior Reach Programs as well as the Development Department. She serves as the link between these organizational areas and the Executive Director. She works with program leads to help them visualize and then put into effect changes to services to best serve our clients' needs. She is also responsible for assuring we meet and exceed our commitments to grantors and donors. In addition, Andrea works directly with the staff to encourage continued learning and growth in areas that benefit both Reach and our employees.
A lifelong resident of the county, Andrea grew up in greater Rockville, received her AA in Criminal Justice, Corrections at Montgomery College, and her BS in Management Studies from University of Maryland University College. She raised her family in Silver Spring.
Phone: 301-637-0172 Email: AndreaKWink@CMRocks.org
Enrique came to CMR (now Community Reach of Montgomery County) as a volunteer in 2015. He worked 30 hours a week in the accounting department, traveling each day from Arlington, for the experience and the love of the mission. Due to his dedication and the benefit of the work he was doing, the organization asked him to continue as a paid staff member. In this position, he assists the director of finance with HR duties as well as accounting functions including ledger entries, proofing payables and making bill payments, setting up and running all finance pieces of our fundraising events, and much more. Enrique jumps in to assist in many other areas of the organization, staying late into the night to wrap presents for our Client Holiday Party, and then coming back the next day to make sure the clients have a great time at the event.
Enrique’s experience includes many years in the banking industry, from the position of teller through assistant branch manager. He is originally from Bolivia and fluent in Spanish. While working for Reach, Enrique earned his B.S. in Business and Accounting from George Mason University School of Business.
When not at work, he is often hiking and camping with friends in the mountains of Virginia or Maryland. Enrique was also part of an invitational Bolivian dance troupe for many years. He became quite adept at wearing heavy costumes in the summer heat while performing intricate and physically taxing steps over and over again for hours along a parade route.
Phone: 301-637-0746 Email: EViscarra@CMRocks.org
Director of Development & Volunteer Services
Courtney joined Reach in 2023 as Director of Development and Volunteer Services. Fueled by a passion to serve others, she has lived in the D.C. area for 20 years and has spent almost a decade serving the local community in various leadership capacities. She is the immediate past chair of the City of Rockville’s Human Rights Commission (HRC). During her five-year tenure, she led the HRC in creating the City’s first Rockville Pride festival and revamping and creating programs that expanded services to city residents. Courtney currently serves on the National Multiple Sclerosis Society’s MD Government Relations Advisory Committee and on their Diversity, Equity & Inclusion (DEI) Advisory Committee. She is also a proud member of Delta Sigma Theta Sorority, Inc.
Courtney holds a bachelor’s degree from Xavier University of Louisiana and a law degree from The George Washington University Law School. Committed to lifelong learning as well as her personal and professional growth, Courtney plans to expand her knowledge base by participating in Cornell University’s DEI executive certificate program in 2024.
Phone: 301-637-0190 Email: CProctor@CMRocks.org
Director, Rockville Emergency Assistance Program (REAP)
Odeth Berlin joined CMR (now Community Reach of Montgomery County) in 2006 in the position of receptionist. She was the first staff member to speak with a person in crisis and her duties included determining how a potential client could best be served. This is where her training for her current position really began. On the way, she served in other areas of the organization. Odeth served as Assistant Director of Development and Volunteer Services, helping with the planning and organization of fundraisers and events as well as recruiting volunteers for all Reach service areas. Odeth also oversaw the Holiday Giving Program and served as a speaker in the United Way and CFC work force campaigns. She studied at Montgomery College and Strayer University to increase her skills.
In 2013, Odeth was promoted to Program Director of REAP. In this position, she helps keep Rockville families in their homes by providing financial assistance to prevent eviction, or utility turn-off, or to pay for life-saving prescriptions. She trains and manages a staff of volunteers who serve as intake coordinators and refer Montgomery County residents to health and human services available through non-profit organizations or the government.
When not at Reach, Odeth manages the many family activities of her children and husband, and is involved with the local Jamaican community and her church. She is often called upon to cook for large groups as she is well-known for her jerk chicken and other island specialties. Odeth even shares this talent with Reach supporters as she offers a Jamaican meal as an auction item at our annual Gala.
Phone: 301-917-6811 Email: OBerlin@CMRocks.org
Director, Language Outreach Program (LOP)
Cecilia joined CMR (now Community Reach of Montgomery County) in 1993 as an LOP Teacher and coordinator of the children’s program. A former high school teacher, Cecilia has been responsible for Reach’s Language Outreach Program since 2001. In this position, Cecilia and her staff instruct over 450 adults annually in English as a Second Language while also providing homework tutoring, pre-school readiness, and childcare for the participants’ children while their parents are in class.
Prior to being named Director, she held several positions within LOP including instructor, coordinator of the children’s program, and co-director. Cecilia served as a director on the board of Montgomery Coalition for Adult English Literacy (MCAEL) for over 8 years. She holds a BA in Education from the Universidad Particular Inca Garcilazo de la Vega, Lima, Peru, and is fluent in both English and Spanish.
Phone: 301-251-2136 Email: CRojas@CMRocks.org
Manager, Housing Program
Ann joined the Reach staff in summer 2021 as the manager of our Housing Program. In this position, she manages the needs of both the residents and Jefferson and Rockland House properties.
Ann’s first career was in the corporate world of banking and healthcare where she managed financial, business planning, contracting, and marketing operations. She followed that with years as an English as a Second Language teacher, helping immigrants to adapt and become involved in their new communities. That passion for helping the vulnerable brought her to volunteering with Rainbow Place Women’s Shelter and then joining the staff as a case manager, working with each client individually to help them determine their best path to stable housing.
Ann holds a Master’s degree in Business Administration as well as BAs in English and Economics, and a TESOL certificate. She grew up in Virginia Beach. Her adulthood has been spent living in Olney with her family.
Phone: 301-637-0208 Email: AHamlin@CMRocks.org
Manager, Senior Reach Program
Will began work with CMR (now Community Reach of Montgomery County) in 2018 as the Program Manager for Elderly Ministries (now Senior Reach). In this position, he provides case management for our senior clients, meeting them in their homes to assess ongoing needs. Will also handles administrative duties such as grant reporting, connecting with our partner organizations, and contracting services for safe and secure projects of the program.
A native of Rockville, Will attended Green Acres School and Georgetown Prep. He studied Psychology at Washington University in Missouri and Naropa University in Colorado.
Will has spent years in the nonprofit world, in the areas of fundraising and social media. He found his interest in helping seniors just before joining Reach, when he served as the full-time caretaker for an elderly woman in Baltimore. Will managed her home and other essentials like meals and mobility. He enjoys spending time with our seniors and ensuring that they receive the best quality care and assistance.
Will lives in Rockville. He enjoys reading, meditating, organic food, and outdoor adventures.
Phone: 301-637-0171 Email: WMohan@CMRocks.org
Jessica has been a supporter of Reach for over 10 years, working as a child tutor in the Language Outreach Program and as a volunteer at special events. Her previous work experience includes managing and training staff in data entry and retail, as well as providing customer service across a number of industries. Jessica’s ability to get to the heart of an issue and determine the logical steps needed to reach the goal are perfect for handling the diverse tasks of this position that supports all staff members. In addition, as a life-long resident of Montgomery County, she brings a wealth of knowledge about the needs and resources in our community.
Jessica enjoys raising her three children, spending time with her extended family, going to the beach, and exploring the countryside.
Phone: 301-637-0205 Email: JFagnani@CMRocks.org
Melissa joined Reach as staff accountant in September 2021. She is responsible for supporting the senior accountant in the Finance Department in this part-time position. Previous to her work with Reach, Melissa has managed payroll functions for over 26 years with additional experience in human resources.Melissa currently lives in Rockville with her family and has spent most of her life in Montgomery County, originally living and attending school in Silver Spring. She and her extended family, along with her husband and daughter, plan yearly trips together. Melissa's hobbies include creating handmade cards, scrapbooking, and almost any crafting project. You may find her taking long walks through the neighborhood or along the many walking paths in Montgomery County.
Phone: 301-637-0243 Email: MJones@CMRocks.org
Maeve joined Reach in early 2023. She started contributing as a volunteer, working to create a procedures manual for the Development department. When a position on the staff opened up, she jumped at the chance to take on a more active role. Her first job was as an English language teacher in St. Petersburg, Russia, and from there she moved on to working as a translator and editor. After moving back to the DC area, she became interested in technical communication and project management. She currently lives in Silver Spring, but grew up in Washington, DC. In her spare time she enjoys crocheting, collecting yarn for crocheting, playing board games, and hiking.
Phone: 301-637-0705 Email: MWiegand@CMRocks.org